08 Dec How to Improve Communications in the Workplace
It’s no surprise that communication issues in the workplace are not an uncommon thing. Whether it comes down to miscommunication, confusing directives, or simply a lack of communication, the end result is a decrease in productivity. According to a survey in HR Magazine, participants said they wasted approximately 40 minutes a day trying to interpret improperly communicated directions. 40 Minutes a day is an incredible amount of time to waste and adds up over time.
Outside of wasted time, a lack of communication also impacts the relationship between employees and management. If employees feel they are not being communicated with enough or that management refuses to create an open dialogue, they will underperform and this can lead to higher job turnover rates and an increase in absenteeism.
But we don’t need to continue these failing communication practices! There is great room for improvement by doing simple things on a daily basis. Whether your work environment has communication issues or not, there is always room for improvement with a few simple steps. Here is how you can improve communications in your workplace starting today:
Create an Open Dialogue
Creating an environment where employees can ask questions, voice their concerns, and understand the company better will help everyone. It will make the employees more knowledgeable about the company’s goals and upcoming/current projects, as well as allow management to understand where communication is lacking.
Try holding weekly or monthly meetings where these topics can be brought up. Make it a priority to walk around the office checking in on your employees or on those working on projects where communication is key. Emphasize an “Open Door Policy” as a platform for answering questions and creating an open discourse where all questions are important. If one person doesn’t understand their job directives, then productivity may suffer.
Discourage One Way Communication
A top down communications approach is common throughout the workplace, but that doesn’t necessarily mean it’s the right way of doing things. Encourage feedback on your managerial practices or allow them to suggest projects and initiatives that they find compelling.
Whether it’s obtaining a new client or successfully meeting your monthly quotas, celebrating achievements can boost any employee’s mood! It also shows your employees just how important their everyday efforts are. Positive reinforcement will improve employee morale as they feel noticed and applauded while also increasing productivity. Celebrating their success will encourage them to keep up the good work and push for higher success.
While these steps aren’t an immediate fix to a deeper problem, they’re a start in the right direction. If you focus on creating an open dialogue, improving the channel of communication, and begin focusing on achievements, your workplace communication is only going to improve.
Learn more about how you can keep your internal communications plans relevant & useful for employees and how to gain better employee insights by using your communications network.